Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Email address (for account creation and communication)
• Payment information (processed securely through our payment providers)
• Discord username (for support and verification)
• Hardware identifiers (for license verification only)

2. How We Use Your Information

We use the information we collect to:

• Process your purchases and deliver the software
• Provide customer support and respond to inquiries
• Send important updates about the service
• Verify license authenticity and prevent unauthorized use
• Improve our products and services

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: with payment processors to complete transactions, when required by law, or to protect our rights and safety.

4. Data Security

We implement industry-standard security measures to protect your personal information. This includes encryption of sensitive data, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.

5. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website. These help us understand how you interact with our site and remember your preferences. You can control cookies through your browser settings.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications
• Export your data in a portable format

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date. You are advised to review this policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us through our Discord server at discord.gg/floatz